Effective date: August 13, 2026
InnGenius AI LLC (“InnGenius AI,” “we,” “us,” or “our”) operates the InnGenius AI hotel operating system. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly, such as your name, work email, phone number, company and property details, and billing information when you create an account, request a demo, or contact us.
When you use the platform, we also process operational data that your property generates or uploads — for example front desk, housekeeping, engineering, labor, sales, and financial records — solely to provide, maintain, and improve the service on your behalf.
We automatically collect limited technical information such as IP address, browser type, device information, and usage logs to keep the service secure and reliable.
We use the information we collect to provide and operate the platform, process transactions, respond to support requests, send service-related communications, improve our workspaces, and meet legal and security obligations.
We do not sell your personal information or your property’s operational data.
We share information with service providers who help us operate the platform (for example, hosting, payment processing, and payroll or accounting integrations you choose to connect), and only to the extent needed for them to perform those services.
We may disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets, subject to the confidentiality commitments described on our Security page.
We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction, consistent with the practices described on our Security page.
We retain account and operational data for as long as your account is active or as needed to provide the service, and afterward only as required for legal, accounting, or legitimate business purposes.
You may access, correct, export, or request deletion of your personal information by contacting us at the details below. Depending on where you are located, you may have additional rights under applicable data protection law.
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our site is used. You can control cookies through your browser settings.
Our platform is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
InnGenius AI LLC · Greensboro, NC
Email: info@psmtech.com
Phone: (336) 805-6626
Seventeen AI workspaces, from the room board to the general ledger — the AI hotel operating system.
© 2026 InnGenius AI LLC · AI Hotel Operating System · Greensboro, NC
Founding pricing locked for the first 300 properties — see the whole flow in 20 minutes.
Book a demo